Terms of Use

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name raghukulamhotelsandresorts.com (“Website”), including the related mobile site and mobile application (hereinafter referred to as the “Platform”). The Platform is owned by RAGHUKULAM HOTELS AND RESORTS, a company incorporated under the Companies Act, 1956, with its registered office at KOSI ROAD, RAMNAGAR DISTT, NAINITAL, UTTARAKHAND 244715 (hereinafter referred to as the “Platform Owner”, “we”, “us”, “our”). Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform, including the applicable policies which are incorporated herein by way of reference. By merely using the Platform, you shall be contracting with the Platform Owner, and these Terms of Use, including the policies, constitute your binding obligations with the Platform Owner. Any terms and conditions proposed by you which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires, “you”, “your”, or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

Acceptance of Terms

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. PLEASE READ CAREFULLY BEFORE PROCEEDING.

Terms of Use

1. You agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this Website or through the Services for any specific purpose.
3. Your use of our Services and the Platform is solely and entirely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.
4. The contents of the Platform and the Services are proprietary to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. This includes, but is not limited to, design, layout, look, and graphics.
5. Unauthorized use of the Platform and/or Services may lead to action against you as per these Terms of Use and/or applicable laws.
6. You agree to pay us the charges associated with availing of the Services.
7. You agree not to use the Platform and/or Services for any unlawful, illegal, or forbidden purpose under these Terms, Indian law, or local laws applicable to you.
8. You acknowledge that the Website and Services may contain links to third-party websites. On accessing these links, you will be governed by their respective terms of use and privacy policies. These links are provided for your convenience only.
9. Upon initiating a transaction for availing Services, you are entering into a legally binding and enforceable contract with the Platform Owner.
10. You shall indemnify and hold harmless the Platform Owner, its affiliates, officers, directors, agents, and employees from any claim, demand, action, or penalty, including attorney’s fees, arising from your breach of these Terms of Use or violation of any applicable law or third-party rights.
11. We shall not be liable for any failure to perform an obligation under these Terms if such failure is due to a force majeure event.
12. These Terms and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of India.
13. All disputes shall be subject to the exclusive jurisdiction of the courts in Ramnagar and Uttarakhand.
14. All concerns or communications relating to these Terms must be sent to us via the contact information provided on this Website.